Shipping policy
Last updated: 23/10/2025
Welcome to ReachUK Limited! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information on shipping methods, processing times, and other details.
1. Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During peak periods or promotional events, processing times may be slightly extended.
2. Domestic Shipping (United Kingdom)
We currently offer one standard shipping option:
Standard Delivery: Royal Mail Tracked 24
Cost: Free of charge
Estimated Delivery Time: 1–2 working days
Coverage: United Kingdom only
3. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via the link provided or through your account on our website.
4. Delivery Issues
If your package is delayed or missing, please contact us through our website. We will do our best to assist you in resolving the issue.
Please ensure that the shipping address provided at checkout is correct. ReachUK Limited is not responsible for orders shipped to incorrectly entered addresses.
5. Questions?
If you have any questions or concerns regarding shipping, feel free to reach out to us at:
📧 Email: reachuklimited@gmail.com
📍 Address: Reach UK Limited, Office 1034, 3 Fitzroy Place, 1/1, Sauchiehall Street, Finnieston, Glasgow Central, G3 7RH, UK